Shipping policy
We’re experiencing significant shipping delays due to high demand. Please check your expected delivery date at checkout 5-10 businessÂ
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Restricted Hazardous Items
Certain items, including aerosols and alcohol-based products (e.g. pressurized spray cans, hairspray, nail polish remover, etc.) are restricted from air transport due to U.S. Department of Transportation regulations and must be shipped by ground shipping only and will potentially take additional time to arrive. Please reference your estimated delivery date during checkout and post-purchase notifications for estimated delivery. We regret that we are not able to offer expedited shipping or shipping to Alaska, Hawaii, or Puerto Rico on orders with restricted items.
Business Days & Holidays
All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.
Packages do not ship on the following US holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Columbus Day
- Veteran's Day
- Thanksgiving
- Christmas
Multiple Shipments
To better service our clients, we use a merchandise inventory manager. You will receive multiple shipments when your order is being fulfilled at different times You will receive notification via email when your order is being split into multiple shipments. There is no additional shipping fee when your order is split into multiple shipments. Alternately, we may combine multiple orders into one shipment. If you are receiving your order in multiple shipments.
Tracking Orders
When your order is ready to be shipped, you will receive a shipment confirmation email. Most of our orders are shipped within 2 -5 business days after the order has been placed. The email will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the email. visit the Account Information area to check your shipping time. You will need to sign in to access your account information. Title to the products in your order is transferred from Sephora to you when your credit card is charged and your products are shipped. The risk of loss with respect to the products in your order is transferred from our location to you when your order is delivered to you. This transfer of title does not affect our returns policy.